Quality Assurance Specialist

1 week ago


Northville, Michigan, United States AISIN World Corp. of America Full time
Job Summary

AISIN World Corp. of America is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services.

Key Responsibilities
  • Warranty Claim Reduction: Lead activities to reduce warranty claims by collaborating with AISIN manufacturing, design, and customer teams.
  • Data Analysis: Collect and analyze warranty claim data to identify trends and provide insights to internal teams and external customers.
  • Monthly Review Meetings: Participate in monthly review meetings with AISIN NA plants and engineering teams to discuss warranty performance.
  • New Project Launch: Participate in new project launches to achieve Early Detection/Early Resolution (EDER) of issues found in the early market period.
  • Customer Warranty Cost Share Packages: Create customer warranty cost share packages using the respective customer-defined process.
  • Go & See Investigation: Support Go & See investigation activities to understand issues and voice of the customer for No Trouble Found (NTF) reduction.
  • Warranty Reports: Provide periodic warranty reports to Quality management with a clear and visual understanding of the current warranty status.
  • Returned Warranty Parts: Review warranty return claim recovery parts, perform initial analysis of parts, and monitor customer due dates for analysis reporting.
  • Root Cause Analysis: Use advanced problem-solving skills to identify root cause and develop action plans for returned warranty parts.
  • Operational Manuals: Assist in the development of operational manuals and training material for identified key quality methods and concepts.
  • Training Sessions: Plan, schedule, and deliver training sessions, as needed/requested, by AWA management or NAP locations.
Requirements
  • Experience: 3-5 years of experience in Quality/Warranty Engineer Role (Warranty Analysis, Parts Review, Cost Share).
  • Skills: Strong working knowledge of MS Office suite (primary focus on MS Excel), ability to coordinate and negotiate with customer and overseas AISIN facilities, comfortable learning unique or exclusive software in use at AISIN.
  • Certifications: Root cause analysis and problem-solving capability, knowledge of 7 Basic QC Tools, Certified ASQ CQE certification, Six Sigma certification.
Education/Training/Certifications
  • Education: BA/BS preferred.
Travel Requirements
  • Travel: Approximately %.
  • Passport: Must have a valid US passport or ability to obtain such.


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