Customer Service Ambassador

3 weeks ago


Page, Arizona, United States Million Air Full time
Customer Service Representative

Million Air is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met with a high level of professionalism and courtesy.

Responsibilities:
  • Provide warm and welcoming service to customers, ensuring their needs are met and exceeded.
  • Collaborate with ground personnel to ensure seamless execution of ground services.
  • Process invoices and maintain accurate records of customer interactions.
  • Proactively prepare for incoming aircraft and ensure a smooth arrival experience for customers.
  • Communicate effectively with customers and team members to resolve any issues or concerns.
  • Maintain a clean and organized workspace, including the front desk, lobby, and FBO amenities.
Requirements:
  • High school diploma or equivalent required.
  • Customer service experience in the service industry preferred.
  • Ability to work evenings, weekends, and holidays.
  • Valid driver's license and acceptable driving record.
  • Ability to pass a background check.
  • Zero tolerance for substance abuse.
What We Offer:
  • Competitive pay and benefits package.
  • Opportunity to work in a dynamic and fast-paced environment.
  • Professional development and growth opportunities.

Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled. We are committed to providing a safe and inclusive work environment for all employees.



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