Customer Service Representative

3 days ago


Page, Arizona, United States Canyonlands Healthcare Full time
Job Summary

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Canyonlands Healthcare. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support to our patients and families.

Key Responsibilities
  • Provide professional and friendly customer service to patients and families
  • Perform a variety of clerical duties, including updating patient charts and responding to inquiries
  • Assist with scheduling appointments and managing patient flow
  • Maintain confidentiality and adhere to HIPAA regulations
  • Participate in disaster preparedness and response efforts
  • Perform other duties as assigned
Requirements
  • High school diploma or equivalent required
  • Ability to read, write, and speak English fluently
  • Basic computer skills and knowledge of Microsoft programs
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility to work varied shifts, including evenings and weekends
Preferred Qualifications
  • Two or more years of experience in a healthcare setting
  • Bilingual or multilingual skills
  • Knowledge of medical terminology and procedures


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