Business Systems Analyst

2 weeks ago

Chicago, Illinois, United States CCC Intelligent Solutions, Inc. Full time
About the Role

The Business Systems Analyst will play a crucial part in translating business requirements and existing system processes into detailed system analysis documents. This will provide the necessary input to engineering to design and build software capabilities for the CCC Subrogation team.

Key Responsibilities
  • Translate high-level business requirements and existing system processes into functional specifications, using user stories, UML diagrams, data dictionaries, etc., for the development team and manage changes to such specifications.
  • Analyze existing and new processes to understand their strengths and weaknesses to determine opportunities to automate and optimize processes and functions.
  • Create customer and internal facing specifications, user stories, workflow diagrams, test scripts, supporting materials, and other related documentation.
  • Prepare logical data models with diagrams and supporting documents showing the business elements, detailed definitions, and descriptions of the relationships between the data elements.
  • Help coordinate User Acceptance Testing with customer stakeholders.
  • Help validate system test cases as needed for new products and production fixes.
  • Be able to communicate with both business and engineering to convey features, processes, rules, and data models.
  • Assist in the business process redesign and documentation, as applicable, for new and existing technologies.
Requirements
  • Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field.
  • 5-8+ years of relevant systems analyst and/or business analysis experience in a custom software development environment.
  • Understands technology trends in the industry and uses this knowledge to develop innovation solutions to enhance CCC's competitive edge.
  • Excellent written communication skills - documentation, presentations, and flowcharts.
  • Excellent verbal communication skills - communicate with business partners, internal audiences, technical analysts, developers, and other cross-functional staff.
  • Expertise in business requirements authoring/management, User Story Authoring, Workflow Diagramming (Use Case Diagrams, Activity Diagrams, Sequence Diagrams, etc.), Data Analysis, Data Modeling, Data Mapping, Data Dictionary Authoring, Basic Project Planning and Management.
  • Working knowledge of git-based version control systems such as GitHub or GitLab, Confluence, Draw.io or equivalent diagramming tools, and Office products.
  • Experience working with relational databases and SQL to be able to extract and analyze data as needed.
  • Knowledge of Python, Node.js, or similar programming languages to be able to read code, configurations, and mapping.
  • Knowledge of the following: Agile Software development life cycle, Software and database fundamentals, Insurance claim lifecycle and related processes, Ability to write code to conduct analysis and reporting, Basic knowledge of cloud computing preferable AWS.
About CCC's Commitment to Employees

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.

CCC offers competitive compensation and benefits to support you and your families, including:

  • 401K Match
  • Paid time off
  • Annual Incentive Plan Performance Bonus
  • Comprehensive health insurance
  • Adoption Assistance
  • Tuition Reimbursement
  • Wellness Programs
  • Stock Purchase Plan options
  • Employee Resource Groups

For more information about our benefits, please check out our careers site.

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