Patient Account Representative

1 day ago


Aragüés del Puerto, Huesca, United States Napaanesthesia Full time

We are looking for a highly skilled Patient Account Representative to join our team at Napaanesthesia As a critical member of our accounts receivable department, you will be responsible for managing patient accounts and ensuring timely payment. Your key responsibilities will include reviewing and submitting claims, coordinating with ancillary departments to resolve issues, and practicing excellent customer service skills to address billing concerns. Additionally, you will participate in monitoring claim rejections, identifying trends and reporting findings to the lead biller and other departmental leaders. If you have a high school diploma or equivalent certification and 2-4 years of customer service and/or business office experience in a medical setting, we encourage you to apply

Responsibilities:

  • Reviews, evaluates, and forwards manual paper claims to payers that do not accept electronic claims or that require special handling.
  • Documents billing activity on the patient account; ensures compliance with all applicable billing regulations and reports any suspected compliance issues to departmental leaders.
  • Reviews claims for accuracy and coordinates with ancillary departments as needed to provide information for audits and/or record reviews.
  • Pursues prompt follow-up efforts on aged accounts, which may involve helping to formulate written appeals.

Requirements:

  • High school diploma or equivalent certification required.
  • Associate degree preferred.
  • 2-4 years of customer service and/or business office experience in a medical setting.
  • Knowledge of basic patient accounting processes and healthcare terminology strongly preferred.

Total Rewards:

  • $19.20-$25.80 per hour.
  • Generous benefits package, including Paid Time Off, Health, life, vision, dental, disability, and AD&D insurance, Flexible Spending Accounts/Health Savings Accounts, and 401(k).
  • Leadership and professional development opportunities.


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