Director of Emergency Communications

1 week ago


Burleson, Texas, United States EmergencyMD Full time

Job Summary:

EmergencyMD is seeking a highly skilled and experienced Deputy Director of Public Safety Communications to lead and manage assigned operations of the department. The ideal candidate will have a strong background in public safety communications and a proven track record of developing and implementing quality assurance and training programs.

Key Responsibilities:

  • Lead and manage assigned operations of the department, ensuring efficient operations, quality standards, and compliance with all local, state, and federal regulations.
  • Develop and implement quality assurance and training programs within the department, ensuring staff are equipped to provide exceptional service.
  • Manage department staff, providing guidance and support to ensure the team is working effectively.
  • Assist in developing and maintaining the department budget, ensuring resources are allocated effectively.
  • Work with public safety chiefs and other stakeholders to ensure seamless operations and compliance with regulations.
  • Assume all duties of the department director in their absence or while vacant.

Requirements:

  • High school diploma or equivalent.
  • Advanced level degree in public administration, criminal justice, business, or other related field of study preferred.
  • Eight (8) years of experience in public safety communications.
  • Five (5) or more years at a supervisory or managerial level.
  • Bilingual skills preferred.

Certifications and Licenses:

  • Valid Texas Driver's License with a good driving record.
  • TCOLE - Advanced Telecommunicator Certification or greater preferred.
  • Must possess and maintain CPR certification.
  • Affiliation with recognized public safety communications trade organizations preferred.


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