Director of Emergency Communications
1 week ago
Job Summary:
EmergencyMD is seeking a highly skilled and experienced Deputy Director of Public Safety Communications to lead and manage assigned operations of the department. The ideal candidate will have a strong background in public safety communications and a proven track record of developing and implementing quality assurance and training programs.
Key Responsibilities:
- Lead and manage assigned operations of the department, ensuring efficient operations, quality standards, and compliance with all local, state, and federal regulations.
- Develop and implement quality assurance and training programs within the department, ensuring staff are equipped to provide exceptional service.
- Manage department staff, providing guidance and support to ensure the team is working effectively.
- Assist in developing and maintaining the department budget, ensuring resources are allocated effectively.
- Work with public safety chiefs and other stakeholders to ensure seamless operations and compliance with regulations.
- Assume all duties of the department director in their absence or while vacant.
Requirements:
- High school diploma or equivalent.
- Advanced level degree in public administration, criminal justice, business, or other related field of study preferred.
- Eight (8) years of experience in public safety communications.
- Five (5) or more years at a supervisory or managerial level.
- Bilingual skills preferred.
Certifications and Licenses:
- Valid Texas Driver's License with a good driving record.
- TCOLE - Advanced Telecommunicator Certification or greater preferred.
- Must possess and maintain CPR certification.
- Affiliation with recognized public safety communications trade organizations preferred.
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