Customer Service Representative

2 weeks ago


Newport, Rhode Island, United States Wickes Full time
About Wickes

We're a leading home improvement retailer, passionate about helping our customers achieve their dreams. Our team is dedicated to providing exceptional customer service, and we're looking for like-minded individuals to join us.

Job Summary

We're seeking a Customer Service Assistant to join our team. As a Customer Service Assistant, you'll be the face of Wickes, providing excellent customer service and ensuring our customers have a positive experience in-store.

Key Responsibilities
  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Maintain a high level of product knowledge, ensuring customers receive accurate information and advice.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you're passionate about delivering exceptional customer service and working in a fast-paced retail environment, we'd love to hear from you.

Please contact us if you require any adjustments within the application process. We're committed to diversity and inclusion, and we welcome applications from candidates with disabilities.



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