Retail Sales Specialist
3 days ago
We are seeking a highly skilled and customer-focused Retail Sales Specialist to join our team at Best Buy. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our appliances department.
Key Responsibilities- Customer Engagement: Engage with customers to understand their needs and preferences, providing expert service and recommendations to drive sales and customer satisfaction.
- Product Knowledge: Maintain expert-level knowledge of all products in the appliances category, including specifications, features, and benefits.
- Time Management: Prioritize activities based on urgency and importance, using effective time management strategies to optimize daily tasks and responsibilities.
- Customer Service: Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
- Department Merchandising: Maintain department merchandising and readiness to serve customers.
- Training and Development: Train other sales floor personnel on how to be successful in the department.
- Experience: 1 year of experience building complex solutions in sales, customer service, or related fields.
- Leadership Experience: 1 year of leadership experience in a related field or military leadership equivalent.
- Sales Experience: 1 year of experience selling in premium products, luxury brands, and/or custom design environments.
- CRM Experience: 1 year of experience in customer relationship management (CRM).
- Competitive Pay: We offer a competitive salary and benefits package.
- Employee Discount: Enjoy a generous employee discount on Best Buy products.
- Wellness Support: We provide physical and mental well-being support to help you thrive at work and at home.
At Best Buy, we are committed to enriching lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online, and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We aim to provide a place where you can bring your full, authentic self to work now and into the future.
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