Financial Assistance Advisor

4 weeks ago


Lake Mary, Florida, United States ECPI University Full time
Job Summary

ECPI University is seeking a highly skilled Financial Assistance Advisor to join our team. As a key member of our Financial Aid Office, you will be responsible for providing exceptional support and guidance to students and families navigating the financial aid process.

Key Responsibilities:

  • Advise students on financial aid eligibility, application procedures, and available programs.
  • Collect and analyze financial data to determine aid eligibility and make awards within federal and institutional guidelines.
  • Evaluate unusual circumstance documentation and exercise judgment to make adjustments to aid eligibility.
  • Provide excellent customer service to students, parents, and guardians through in-person and written communication.
  • Interface with students, lenders, and other stakeholders to resolve concerns and ensure compliance with federal and institutional guidelines.

Requirements:

  • Bachelor's degree preferred.
  • 2-3 years of related experience.
  • Proficiency in Microsoft Office and CampusVue Student database.
  • Excellent communication, organizational, and analytical skills.

Benefits:

ECPI University offers a comprehensive benefits program, including health, dental, and vision insurance, retirement plans, and paid time off. We are committed to supporting our employees' well-being and career growth.

ECPI University is an equal opportunity employer and welcomes applications from diverse candidates.



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