Financial Assistance Advisor
4 weeks ago
ECPI University is seeking a highly skilled Financial Assistance Advisor to join our team. As a key member of our Financial Aid Office, you will be responsible for providing exceptional support and guidance to students and families navigating the financial aid process.
Key Responsibilities:
- Advise students on financial aid eligibility, application procedures, and available programs.
- Collect and analyze financial data to determine aid eligibility and make awards within federal and institutional guidelines.
- Evaluate unusual circumstance documentation and exercise judgment to make adjustments to aid eligibility.
- Provide excellent customer service to students, parents, and guardians through in-person and written communication.
- Interface with students, lenders, and other stakeholders to resolve concerns and ensure compliance with federal and institutional guidelines.
Requirements:
- Bachelor's degree preferred.
- 2-3 years of related experience.
- Proficiency in Microsoft Office and CampusVue Student database.
- Excellent communication, organizational, and analytical skills.
Benefits:
ECPI University offers a comprehensive benefits program, including health, dental, and vision insurance, retirement plans, and paid time off. We are committed to supporting our employees' well-being and career growth.
ECPI University is an equal opportunity employer and welcomes applications from diverse candidates.
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