Phlebotomy Specialist

7 days ago

Lansing, Michigan, United States CSL Plasma Full time
Job Summary

The Phlebotomist is responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).

Key Responsibilities
  • In compliance with SOPs, perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
  • In compliance with SOPs and Food & Drug Administration (FDA) guidelines, perform venipuncture on donors to begin pheresis process.
  • Evaluate vein performance of the donor to identify possible problems; make necessary corrections in order to expedite donation time and ensure product quality and donor safety.
  • Ensure donation process is efficient and make adjustments when necessary to make the process a positive experience for the donor.
  • May educate new donors on the use of therapeutic products made from donated plasma.
  • Ensure that all donor questions are answered timely, accurately and professionally.
  • Maintain alertness to any reaction by donors and assist with reactions or notifies appropriate staff.
  • Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
  • Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs.
  • Required to respond to and resolve complex equipment alarms or donor issues.
  • Troubleshoots equipment failures.
  • Creates incident documentation, removes and/or replaces equipment from service.
  • Monitors donor flow on the donor floor to assure continuous turnover.
  • Alerts Group Leader or Supervisor of donor flow issues.
  • Collects arm samples or whole blood samples from donors for testing.
  • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
  • Understands the policies and procedures associated with hyper immune programs at the center if applicable.
  • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed.
  • Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
  • Promotes safety in all actions.
  • May conduct routine audits of these internal procedures and documentation.
  • Maintains confidentiality of all personnel, donor and center information.
  • May be cross-trained in other areas to meet the needs of the business.
  • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
  • Perform other job-related duties as assigned.

Requirements
  • High school diploma or equivalent required.
  • Minimum eighteen (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience.

Working Conditions
  • Ability to complete routine forms or conduct routine oral communications.
  • Understands, remembers and communicates routine, factual information.
  • Must be able to see and speak with customers and observe equipment operation.
  • Occasionally perform tasks while standing and walking up to 100% of time.
  • Reach, bend, kneel and have high level of manual dexterity.
  • Occasionally be required to lift and carry up to 25 pounds.
  • Fast paced environment with frequent interruptions.
  • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
  • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
  • Required to work overtime and extended hours to support center operational needs.

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