Patient Services Coordinator

2 weeks ago


Augusta, Georgia, United States JobsRUs Full time
Job Description

JobsRUs is looking to hire a Patient Services Coordinator to support our healthcare client.


Benefits Offered:
  • Weekly Compensation
  • Hourly Rate: $10.59

Role Overview:

The Patient Services Coordinator is responsible for warmly welcoming and seating patients and their families, ensuring a pleasant experience from the moment they arrive. This role involves managing payments and assisting fellow staff members to enhance overall patient satisfaction.

Key responsibilities include:

  • Effectively communicating with patients, staff, and visitors to guarantee the timely delivery of meal trays and supplies.
  • Delivering meal carts to patient units and assisting with meal setup at the bedside.
  • Managing the disposal of used trays and maintaining inventory in nourishment areas.
  • Performing sanitation duties, including cleaning dishware and equipment.
  • Handling cashier duties in the cafeteria.

Guest Interaction:

Greet patients and visitors promptly in a friendly manner upon arrival and acknowledge their departure.

Demonstrate urgency and adhere to service timing standards.

Ensure seating at clean, dry tables while accommodating any special needs of guests.

Maintain a waiting list and follow proper seating procedures.

Provide information on promotions and take initial beverage orders.

Address any guest concerns promptly and courteously, escalating issues to supervisors as necessary.

Assist service staff with beverage orders, refills, and table settings.

Support team members willingly and maintain a supply of clean menus.

Exhibit knowledge of station and floor layouts, and complete all required side tasks, including deep cleaning.

Adhere to cash-handling procedures and provide courteous service to all.

Comply with all health and safety policies and attend relevant training sessions.


Qualifications:

High School diploma, GED, or equivalent experience is required.

0 to 1 year of relevant experience is preferred.


Skills Required:
  • Professional demeanor and strong ethical standards.
  • Positive attitude and effective communication skills.
  • Ability to maintain professional relationships with all stakeholders.
  • Basic computer skills.
  • Fluency in English, both written and verbal.
  • Capability to work independently and collaboratively.
  • Excellent customer service abilities.


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