Customer Service Representative

7 days ago


Saratoga Springs, New York, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions
  • Process sales transactions accurately and efficiently, ensuring high levels of customer satisfaction
  • Assist customers in selecting the right products and services, providing expert advice and guidance
  • Stay up-to-date with product knowledge, including features, benefits, and applications
  • Work collaboratively with colleagues to achieve sales goals and objectives
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1 year of experience in a customer-facing role, preferably in retail or sales
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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