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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and driving sales growth.
Key Responsibilities- Customer Service: Provide prompt and courteous service to customers, responding to their inquiries and resolving any issues in a professional and timely manner.
- Sales and Merchandising: Assist customers in selecting products, process sales transactions, and maintain a visually appealing store environment.
- Inventory Management: Receive and stock merchandise, maintain accurate inventory levels, and report any discrepancies to management.
- Team Collaboration: Work collaboratively with colleagues to achieve sales goals, share knowledge, and support each other in providing excellent customer service.
- Continuous Improvement: Participate in ongoing training and development to enhance product knowledge, sales skills, and customer service techniques.
- Age: Must be at least 18 years old.
- Authorization: Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
- Physical Demands: Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Availability: Must be willing to work all scheduled hours, which may include evenings and weekends.
- Driver's License: Have a valid, unrestricted Driver's License.
- Education: Have at least a High School diploma or GED.
- Experience: Have at least one (1) year experience working in a delivery, retail, or customer service position.
- Language Skills: Ability to read, write, comprehend, and communicate in more than one language.
Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our employees with a positive and inclusive work environment, opportunities for growth and development, and a comprehensive benefits package.
