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Customer Service Supervisor

2 months ago


Union City, Pennsylvania, United States Rite Aid of Pennsylvania Inc Full time
About the Role

Rite Aid of Pennsylvania Inc is seeking a highly motivated and customer-focused Lead Service Associate to join our team. As a key member of our store operations, you will be responsible for supervising Store Associates and assisting with daily store operations.

Key Responsibilities
  • Supervise and assist Store Associates with daily operational tasks
  • Provide exceptional customer service and assist customers with their shopping needs and transactions
  • Tend to merchandising tasks, including plan-o-gram execution
  • Perform receiving and stocking procedures, including counting and reconciling cash register drawers
  • Prepare deposits and order change from the bank
  • Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule
  • Maintain a safe, clean, and pleasing environment for customers and associates
  • Design a monthly schedule and assign work to foster an efficient and effective workflow
Requirements
  • H.S. Diploma or General Education Degree (GED) required
  • At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level
What We Offer

Rite Aid of Pennsylvania Inc offers a competitive benefits package, including health plans, paid time off, 401K matching, and career growth opportunities. We are committed to creating an environment that inspires and motivates our associates to reach their full potential.