Customer Service Representative

3 days ago


Ford City, Pennsylvania, United States S and T Bank Full time
Job Summary

As a Customer Service Representative at S and T Bank, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to ensure that every customer interaction is positive and memorable. You will be the face of our bank, and your role will be crucial in building trust and loyalty with our customers.

Key Responsibilities

• Develop a strong knowledge of our bank's products and services to effectively answer customer inquiries and provide solutions to their needs.
• Operate a customer service window to handle a variety of transactions, including deposits, withdrawals, and loan payments.
• Utilize computer systems to verify customer information, complete transactions, and protect against fraud.
• Provide exceptional customer service by being attentive, responsive, and professional in all interactions.
• Work collaboratively with other bank employees to achieve branch goals and sales targets.

Requirements

• High school diploma or equivalent basic academic education.
• One to two years of general experience and successful completion of the retail training program.
• Strong communication and interpersonal skills, with the ability to work independently and as part of a team.
• Ability to lift up to 20 pounds and stand for long periods of time.

What We Offer

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• A dynamic and supportive work environment.

Equal Opportunity Employer

S and T Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

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