Restaurant Operations Manager

4 days ago


Stillwater, Minnesota, United States Jimmy John Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our Jimmy John's team. As a key member of our management team, you will be responsible for ensuring the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.

Key Responsibilities
  • Manage a staff of approximately 3 to 15 employees, assigning, overseeing, and evaluating work, and recommending promotions, transfers, or terminations based on performance.
  • Provide on-the-job training for new employees and delegate tasks to ensure efficient operations.
  • Supervise food preparation, sales, and service operations, forecasting food items, and estimating consumption per shift.
  • Ensure every customer receives world-class customer service, greeting customers, taking orders, and assembling orders with accuracy and completeness.
  • Route deliveries and serve drivers to maximize delivery business and speed, completing daily and weekly paperwork, and maintaining 100% integrity and completeness of systems and procedures.
Requirements
  • Must be at least 19 years of age and have a valid driver's license, reliable transportation, current automobile insurance, and a clean driving record.
  • Must be able to lift 50 pounds and work a minimum of 50-60 hours a week, with the ability to read, write, and communicate in English.
  • Experience with a retail food company is a plus, and the ability to handle stress and high-volume operations is essential.


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