Digital Marketing Specialist

2 months ago


Austin, Texas, United States Chick-fil-A Full time

About the Role:

As a key member of our team, the Social Media Coordinator will play a vital role in shaping the online presence of Chick-fil-A. This individual will be responsible for developing and implementing social media strategies that align with our brand's goals and values.

Key Responsibilities:

  • Brand Management: Protect and promote the Chick-fil-A brand across all social media platforms, ensuring consistency and accuracy in messaging.
  • Content Creation: Develop engaging content that resonates with our target audience, including text, images, and videos.
  • Community Engagement: Foster a positive online community by responding to customer inquiries, resolving issues, and providing exceptional customer service.
  • Marketing Initiatives: Collaborate with the marketing team to develop and execute social media campaigns that drive engagement, increase brand awareness, and support business objectives.
  • Analytics and Reporting: Monitor and analyze social media metrics to inform future content and campaign strategies.
  • Team Collaboration: Work closely with the marketing team to ensure seamless execution of social media initiatives and provide support as needed.

Requirements:

  • Strong Communication Skills: Excellent written and verbal communication skills, with the ability to craft compelling content and engage with customers.
  • Marketing Savvy: Knowledge of social media platforms, including Facebook, Twitter, Instagram, and LinkedIn.
  • Content Creation: Ability to create high-quality content that resonates with our target audience.
  • Analytical Skills: Strong analytical skills, with the ability to interpret social media metrics and inform future strategies.
  • Team Player: Ability to work collaboratively with the marketing team to achieve business objectives.

What We Offer:

  • Competitive Pay: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within the company.
  • Collaborative Environment: A collaborative and supportive work environment.


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