Operations Support Specialist

7 days ago


Duluth, Georgia, United States ZYWIE, Inc. Full time

Join ZYWIE, Inc., a cutting-edge cardiac monitoring company, as a Customer Service Representative in our fast-paced Operations department.

Job Summary

This role involves handling customer inquiries, resolving issues, and providing account information to ensure exceptional customer satisfaction. You will work closely with cross-functional teams to support marketing initiatives and drive business growth.

Main Responsibilities
  1. Communicate effectively with customers via phone and email
  2. Process transactions and maintain accurate records
  3. Develop strong relationships with customers and stakeholders
  4. Collaborate with the marketing team to launch new products and services
Qualifications

To succeed in this role, you will require:

  • A degree in Business Administration or related field
  • 1-2 years of customer-facing experience in a healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work independently with minimal supervision
Compensation and Benefits

We offer a salary range of $42,000 - $52,000 per year, commensurate with experience, plus a comprehensive benefits package including health insurance, PTO, holidays, 401(K), life insurance, and AD & D insurance.



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