Telecommunications Support Specialist
2 weeks ago
As a leading provider of underground facility protection services, Georgia 811 plays a vital role in ensuring public safety and preventing damage to utilities. Our non-profit association serves as a central hub for excavating contractors and the general public to notify utilities of their digging plans.
Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team in Duluth, GA. This full-time position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. If you possess a positive attitude, strong problem-solving skills, and the ability to multitask, we encourage you to apply.
Key Responsibilities- Respond to a high volume of phone calls from members, contractors, and the public, accurately recording and resolving locate requests and notifications.
- Collaborate with internal teams to ensure seamless communication and efficient issue resolution.
- Provide superior customer service, adhering to Georgia 811's quality standards and best practices.
- Document and verify all call information, using standard operating procedures and available resources.
- Act as a liaison between the public and utility facility members, facilitating effective communication and coordination.
- Identify and troubleshoot issues, escalating them to supervisors when necessary, while maintaining a positive demeanor and calm under pressure.
- Stay up-to-date with company policies, attending training and performance meetings as required.
- A minimum of 1 year experience in a customer-facing role, preferably in a contact center environment.
- Basic computer literacy and proficiency in Microsoft Office (Word, Excel, Outlook).
- Exceptional communication and interpersonal skills, with the ability to work effectively in a team.
- Adaptability to change, complex instructions, and diverse situations, with a positive attitude and self-motivation.
- Competitive hourly rate of $16.40 for English-speaking candidates and $18.40 for bilingual candidates.
- Opportunities for professional growth and development, including training and performance evaluations.
At Georgia 811, we value our employees and offer a supportive work environment, competitive compensation, and opportunities for advancement. If you're passionate about delivering exceptional customer service and working in a dynamic team, please consider joining our organization.
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Technical Support Specialist
5 hours ago
Duluth, Georgia, United States Verinext Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our IT Service Desk team at Verinext. This is an exciting opportunity to work with a dynamic team and contribute to the delivery of exceptional support services to our end-users.As a Technical Support Specialist, you will be responsible for providing timely and effective...
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Dental Support Specialist
2 weeks ago
Duluth, Georgia, United States SmileDesign Dental Full timeJob Title: Dental Support SpecialistWe are seeking a highly skilled and detail-oriented individual to join our team as a dental support specialist. This role is perfect for those who want to make a positive impact in the lives of others by providing exceptional patient care.The ideal candidate will have excellent communication skills, be able to work...
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Duluth, Georgia, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in supporting plasma center operations and ensuring the highest level of customer service and quality.
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Technical Field Support Specialist
3 weeks ago
Duluth, Georgia, United States Eclipse Gaming Systems, LLC Full timeEclipse Gaming Systems, LLC is a renowned developer of innovative slot games for the Native American gaming market. With its impressive office campus in the metro Atlanta, GA area, we are a dynamic team of passionate and skilled professionals with backgrounds in casino gaming, technology, and entertainment sectors.The Technical Field Support Specialist will...
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Medical Support Specialist
4 weeks ago
Duluth, Georgia, United States Biolife Plasma Services Full timeDiscover a Meaningful Career at BioLife Plasma ServicesWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a vital member of our plasma collection center, you will play a critical role in ensuring the safety and well-being of our donors.About the Role:Determine donor eligibility to donate plasma,...
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Medical Support Specialist
3 weeks ago
Duluth, Georgia, United States Biolife Plasma Services Full timeAbout BioLife Plasma ServicesAt BioLife Plasma Services, we are dedicated to transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Our team is united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.Job SummaryWe are seeking a highly...
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Medical Support Specialist
4 weeks ago
Duluth, Georgia, United States Biolife Plasma Services Full timeAbout BioLife Plasma Services">We are a leading provider of plasma-derived therapies, and we are committed to delivering high-quality products and exceptional patient care. Our team is dedicated to creating a supportive and inclusive work environment that fosters growth and development.">Job Summary">The Medical Support Specialist (Plasma Center Nurse) will...
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Bilingual Medical Support Professional
6 days ago
Duluth, Georgia, United States BioLife Plasma Services Full timeAbout the JobWe are seeking a highly skilled and motivated Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a vital role in ensuring the quality and safety of plasma donations. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review...
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Financial Analysis and Reporting Director
2 days ago
Duluth, Georgia, United States SPECTRUM Full timeAbout UsSpectrum is a leading telecommunications company, and we're committed to growing a workforce that reflects our communities. We provide equal opportunities for employment and advancement, and we're an EOE, including disability/vets. Learn about our inclusive culture.Job SummaryWe are seeking a highly skilled Financial Analysis and Reporting Director...
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Operations Support Specialist
6 days ago
Duluth, Georgia, United States ZYWIE, Inc. Full timeJoin ZYWIE, Inc., a cutting-edge cardiac monitoring company, as a Customer Service Representative in our fast-paced Operations department.Job SummaryThis role involves handling customer inquiries, resolving issues, and providing account information to ensure exceptional customer satisfaction. You will work closely with cross-functional teams to support...
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Academic Support Specialist
2 weeks ago
Duluth, Georgia, United States ProCare Therapy Full timeVocoVision is seeking a dedicated School Psychologist to join their virtual team in Georgia for the upcoming school year. This exciting opportunity requires a minimum of 1+ years of experience as a School Psychologist, along with a Master's degree in School Psychology and an active Georgia Psych license.The ideal candidate will have at least 2 years of...
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Pre-K Support Teacher Professional
13 hours ago
Duluth, Georgia, United States Primrose School of Duluth West Full timeJob Description: Child Development SpecialistAbout UsAt Primrose School of Duluth West, we are committed to providing high-quality early childhood education to young children in our community. We are seeking a skilled and dedicated Child Development Specialist to join our team.Salary: $50,000 - $60,000 per year (based on experience and qualifications)Key...
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Companion Care Specialist
19 hours ago
Duluth, Georgia, United States Home Helpers of Gwinnett Full timeJob SummaryAt Home Helpers of Gwinnett, we value compassionate individuals who can provide top-notch care to our clients. As a Companion Care Specialist, you will have the opportunity to work with a variety of clients, providing emotional support, light housekeeping, and transportation services.
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Travel Medical Imaging Specialist
3 weeks ago
Duluth, Georgia, United States Fusion Medical Staffing Full timeTravel Medical Imaging Specialist OpportunityFusion Medical Staffing is seeking a skilled Travel Medical Imaging Specialist to join our team for a 13-week contract in Duluth, GA. As a Radiation Imaging Expert, you will be responsible for performing computed tomography scans and providing exceptional patient care.Responsibilities:Perform computed tomography...
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Home Care Companion Specialist
14 hours ago
Duluth, Georgia, United States Home Helpers of Gwinnett Full timeAt Home Helpers of Gwinnett, our mission is to provide exceptional care and support to our clients in the comfort of their own homes. We are seeking a compassionate and reliable Home Care Companion Specialist to join our team.Job OverviewAs a Home Care Companion Specialist, you will play a vital role in ensuring our clients receive the highest quality of...
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Radiology Imaging Specialist
3 weeks ago
Duluth, Georgia, United States Host Healthcare Full timeWe are seeking a skilled Radiology Imaging Specialist to join our team at Host Healthcare. This exciting opportunity will allow you to utilize your expertise in medical imaging and patient care.Job SummaryAs a Radiology Imaging Specialist, you will be responsible for performing diagnostic imaging procedures using computed tomography (CT) scanners. Your...
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Travel Radiology Specialist
3 weeks ago
Duluth, Georgia, United States Genie Healthcare Full timeJob Title: Travel Radiology SpecialistWe are seeking a skilled and experienced CT Technologist for a travel assignment in the Southeast region of the United States.About the Position:The successful candidate will work as a Radiology/Imaging specialist in a CT Tech role, providing high-quality imaging services to patients. This position requires a strong...
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Personal Care Specialist
4 weeks ago
Duluth, Georgia, United States Home Helpers of Gwinnett Full timeJob OverviewAt Home Helpers of Gwinnett, we strive to provide exceptional care and support to our clients. As a Personal Care Specialist, you will play a vital role in ensuring our clients receive the highest quality of care.
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Nursing Care Specialist
2 weeks ago
Duluth, Georgia, United States CenterWell - 2915 Premiere Pkwy Full timeNursing Opportunity at CenterWellAs a Nursing Care Specialist with CenterWell, you will provide exceptional care to clients in their homes. This is a local job opportunity with regular workday shifts.About the JobWe are seeking a Registered Nurse (RN) to join our team for 13 weeks. You will be working in the field of Home Health, supporting clients with...
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Client Success Specialist
2 weeks ago
Duluth, Georgia, United States Aluvision Inc Full timeJoin Our Team: Client Success SpecialistWe are seeking a highly motivated Client Success Specialist to join our team at Aluvision Inc. This role will be responsible for managing client relationships and ensuring their success with our products.About the RoleThis position assumes overall responsibility for successful project completion, prioritizing client...