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Senior Service Representative

1 month ago

Chicago, Illinois, United States Clear Corp Full time

Unlock the magic of frictionless experiences with CLEAR. As a Senior Service Representative, you will be the face of our brand, creating seamless interactions for our members. Your mission is to drive membership enrollments, balance high volume with high-quality customer experiences, and resolve concerns in a timely manner.

Key Responsibilities:

  • Engage travelers and educate them about the benefits of CLEAR
  • Support team members in reaching enrollment goals
  • Consistently adhere to security procedures
  • Train and develop new and existing team members
  • Troubleshoot technical issues

Requirements:

  • 18 years of age or older
  • High school diploma or GED equivalent
  • Open availability and flexibility
  • Ability to stand for up to 8 hours per day
  • Completion of airport badging or government screening process

What We Offer:

  • Free CLEAR membership for you + family/friends discounts
  • 401(k) Retirement Plan, including a company match
  • 10 company-paid holidays
  • Comprehensive Medical, Dental, and Vision Insurance
  • Paid Time Off

CLEAR is an equal opportunity employer and does not discriminate based on protected characteristics. We provide accommodations for qualified individuals with disabilities or in other covered statuses. If you need assistance or an accommodation, please contact us at Clear Corp.