Product Specialist

4 weeks ago


Buena Park, California, United States House of Imports, Inc. Full time
About the Role

As a Product Specialist at House of Imports, Inc., you will play a vital role in delivering exceptional customer experiences and driving sales growth. This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.

Key Responsibilities
  • Welcome and engage with customers to understand their needs and preferences
  • Utilize a consultative approach to match customers with the best vehicles and services
  • Provide a seamless vehicle delivery experience and ensure customer satisfaction
  • Prospect for new business opportunities and build relationships with customers
  • Meet and exceed sales targets while maintaining a high level of customer satisfaction
  • Stay up-to-date with product knowledge and features to effectively communicate with customers
  • Transition customers to the service department to support their ongoing ownership experience
Performance Metrics
  • Meet or exceed targeted sales and gross profit goals
  • Achieve a high level of customer satisfaction through regular follow-ups and feedback
Requirements
  • High school diploma or equivalent
  • Proven ability to provide exceptional customer experiences
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Valid driver's license and a safe driving record
Benefits and Perks
  • Competitive compensation and 401(k) matching
  • Health, dental, and vision insurance
  • Maternity benefits and a healthy work-life balance
  • Associate purchase and discount programs for vehicles, services, and parts
  • Access to exclusive deals and discounts through our partner network

At House of Imports, Inc., we are committed to creating a diverse, equitable, and inclusive environment for our employees and customers. We welcome candidates from all backgrounds who share our passion for delivering exceptional customer experiences and driving business growth.



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