Cart Runner

1 month ago

La Crosse Wisconsin, United States Festival Foods Full time
About Festival Foods

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. Our company operates +40 full-service supermarkets across the state of Wisconsin.

Job Summary

As a Cart Runner, you will be responsible for maintaining outstanding customer service as per company standards, gathering carts, and safeguarding company assets. You will provide prompt, friendly, reliable service to our customers by properly collecting carts, and by offering accurate location of item information.

Essential Duties and Responsibilities
  • Ensure that each customer receives outstanding service by providing a friendly environment.
  • Be friendly, courteous, cooperative, and able to communicate with associates and customers.
  • Responsible for maintaining standards according to the Guest Services expectations.
  • Performs prompt parcel pick-up service.
  • Collects shopping carts from parking lot and surrounding areas and returns carts to store in a variety of weather conditions.
  • Communicate customer requests to management.
  • Support and execute superior customer service.
  • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Qualifications
  • Ability to bag efficiently while maintaining product integrity
  • Ability to communicate with associates and customers
  • Ability to read, count, and write accurately
  • Ability to operate all equipment necessary to perform the job
Benefits

We offer a range of benefits to our associates, including:

  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans.

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