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Operations Manager
2 months ago
PuroClean is seeking a highly skilled Operations Manager to join our team. As a key member of our leadership team, you will be responsible for managing production operations, ensuring jobs are completed according to PuroClean production processes and procedures. You will also be responsible for managing all aspects of Franchise production, maintaining customer satisfaction, and improving brand operations.
Key Responsibilities:- Managing customer and client satisfaction and representing and improving brand operations
- Networking and building relationships with partners and Centers of Influence
- Assigning jobs, managing production teams while overseeing scheduling, completion of work orders and assuming role of production manager as needed
- In-house Human Resources management, overseeing all aspects of safety and health requirements and daily office management
- Overseeing status of small and large-loss jobs and communicating processes with management and ownership
- Maintaining inventory for equipment, vehicles, and facilities related maintenance
- Ensure clear communication with entire staff, ability to manage relationships
- Focus on personal development, team building, and leadership skills is essential
- IICRC Certified and proficiency in MICA, Xactimate, claims connect or other related applications
- Attention to detail, aptitude for multitasking and calm under pressure
- Aptitude with record keeping, easily accessing information and communicating 'the message'
- Awareness and respect for safety, using care and caution with teammates and customers
- Strength with multitasking and handling deadlines, organizational and leadership skills
- Ability to learn quickly and flexible with change and professional challenges
$55,000.00 to $80,000.00 per year
PuroClean is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
