Customer Service Representative
1 day ago
This Marine Customer Service Representative position offers an exciting opportunity to join Compass Maritime Group and contribute to the success of our team. As a dedicated representative, you will provide exceptional support and service to customers, sales managers, and manufacturers in the marine industry.
About UsOur company is a leading supplier of innovative marine product solutions, serving clients across North and South America. We prioritize a positive work-life balance and offer generous benefits to our team members.
Responsibilities- Offer technical assistance and guidance to customers regarding the installation, use, operation, and maintenance of marine equipment.
- Support internal teams, including sales managers and engineers, to ensure seamless collaboration and exceptional customer service.
- Analyze and resolve complex technical issues related to our products and services.
- Collaborate with internal teams to address technical challenges.
- Maintain accurate client records and document solutions in our system.
- Foster strong relationships with customers to ensure exceptional service and satisfaction.
- $60,000 - $75,000 annual salary based on experience.
- Coverage for comprehensive health, dental, and vision insurance.
- A Company-sponsored 401(k) retirement savings plan.
- Paid time off: 20 days per year.
- Life and disability insurance coverage.
- A Monday-to-Friday workweek with flexible hybrid options.
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