Bilingual Customer Service Representative
6 days ago
Call Center Position Overview:
ONE Elite Staffing is seeking a Bilingual Receptionist to fill a critical role in our Call Center Hotline department. The successful candidate will be responsible for managing high-volume calls while maintaining exceptional customer service standards.
Responsibilities:
- Answer phone calls promptly and professionally
- Manage multiple phone lines and prioritize tasks effectively
- Maintain accurate records and data entry skills using Microsoft Office products
- Collaborate with internal teams to resolve customer inquiries
- Stay up-to-date on product knowledge and company information
What We Offer:
- A competitive annual salary of $42,000, based on experience
- A comprehensive benefits package, including medical, dental, and vision coverage
- The opportunity to work in a dynamic and supportive team environment
Qualifications:
- Bachelor's degree in a related field or equivalent experience
- Proven track record of success in a Call Center environment or similar setting
- Excellent communication and interpersonal skills
- Possess strong organizational and time management skills
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