Bilingual Customer Service Representative

6 days ago


Fort Worth, Texas, United States ONE Elite Staffing Full time

Call Center Position Overview:

ONE Elite Staffing is seeking a Bilingual Receptionist to fill a critical role in our Call Center Hotline department. The successful candidate will be responsible for managing high-volume calls while maintaining exceptional customer service standards.

Responsibilities:

  1. Answer phone calls promptly and professionally
  2. Manage multiple phone lines and prioritize tasks effectively
  3. Maintain accurate records and data entry skills using Microsoft Office products
  4. Collaborate with internal teams to resolve customer inquiries
  5. Stay up-to-date on product knowledge and company information

What We Offer:

  • A competitive annual salary of $42,000, based on experience
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • The opportunity to work in a dynamic and supportive team environment

Qualifications:

  • Bachelor's degree in a related field or equivalent experience
  • Proven track record of success in a Call Center environment or similar setting
  • Excellent communication and interpersonal skills
  • Possess strong organizational and time management skills


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