Office Manager

4 weeks ago


Portland, Oregon, United States SERVPRO of Southwest Portland Full time
Job Description
SERVPRO of Southwest Portland is seeking an experienced Office Manager to oversee all administrative activities and ensure customer satisfaction. The ideal candidate will have a strong background in management and customer service, with excellent written and verbal communication skills.

Key Responsibilities:
  • Assist in hiring office personnel and ensure employment best practices and compliance
  • Manage the training and development plans for office team
  • Oversee performance management for office team
  • Deliver financial reporting as needed
  • Verify and analyze franchise performance reports
  • Assist with office staffing and compensation plan as needed

Position Requirements:
  • High school diploma/GED; Associate degree or Bachelors degree preferred
  • At least 1 year of management and/or supervisory experience
  • At least 3 year of customer service and/or office-related experience
  • Excellent written and verbal communication skills
  • Exceptional organization and planning capabilities, strong attention to detail

Skills/Physical Demands/Competencies:
This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

As the Office Manager, you will be responsible for leading the office team and ensuring the smooth operation of the office. You will work closely with the management team to develop and implement strategies to improve customer satisfaction and office efficiency.

Benefits:
  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development
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