Security Leadership Position

5 days ago


Scotrun, Pennsylvania, United States Great Wolf Lodge Full time
Job Summary

We are seeking a highly skilled and experienced Security Supervisor to join our team at Great Wolf Lodge. In this role, you will be responsible for assisting the Security Manager with day-to-day operations, performing supervisory duties, training new security staff, and ensuring a safe and secure environment for guests, visitors, and pack members.

About the Role
  • Assist the Security Manager with daily paperwork review and follow up on important tasks such as DARs, timecard reviews, and incident reports.
  • Conduct regular inspections of security equipment to ensure operational status and report any issues for repair or replacement.
  • Perform foot patrols of the interior and perimeter of the lodge to identify potential security risks and take corrective action.
  • Maintain order in the lodge by addressing guest concerns, resolving door lock issues, and responding to emergency situations in a calm and professional manner.
Responsibilities

The successful candidate will be responsible for:

  • Supervising shift operations and conducting investigations as needed.
  • Administering CPR and First Aid as required.
  • Maintaining key issuance procedures using the KeyWatcher System and Salto System.
  • Managing the RedBeam System for company property issuance.
  • Providing leadership and guidance to security staff.
Requirements

To be successful in this role, you will need:

  • Prior security, law enforcement, or military experience (preferably 3+ years).
  • 1 year of continuous supervisory experience or equivalent.
  • 1 year of experience in the hospitality or tourism industry.
  • Strong computer skills and ability to learn payroll and reporting software.
Benefits

This is a full-time position offering competitive pay and benefits, including:

  • $18 per hour salary.
  • Opportunities for career advancement and professional growth.
  • A supportive and dynamic work environment.

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