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Automotive Parts Specialist
2 months ago
Job Type:
Full-time
Position Overview:
At Pull-A-Part, we believe that "When your vehicle is out of order, your life is out of order." This philosophy drives us to assist our customers in overcoming their automotive challenges daily. We are seeking enthusiastic, goal-driven individuals who are passionate about helping others resolve their automotive needs. If you aspire to advance your career with a customer-centric organization, consider our Automotive Parts Specialist role as your next career opportunity.
Key Responsibilities:
In this position, you will be stationed at our Pull-A-Part location, where you will be responsible for the following tasks and qualifications:
- Engage in a workplace culture that prioritizes "Safety First" and "Environmental Responsibility," adhering to health, safety, and environmental standards.
- Execute daily responsibilities with a positive mindset, focusing on our core values: Respect, Assist, Learn, and Develop.
- Maintain the cleanliness and visual appeal of the facility and your designated work area.
- Interact with customers to provide friendly, helpful, and professional service.
- Accurately identify automotive components available for purchase.
- Assist customers in utilizing our digital kiosks or mobile devices to check inventory.
- Process cash and credit transactions for customers at admissions and checkout.
- Handle and process vehicle titles and related documentation.
- Read, interpret, and input data into our computer systems for precise record-keeping.
- Provide warranty details to customers.
- Communicate sales promotions and upcoming events to customers.
- Achieve personal and team performance objectives.
- Adhere to the Company Playbook, which encompasses all company policies, safety protocols, and standard operating procedures (SOPs).
- Follow the company dress code policy.
- Acquire new skills, support your colleagues, and complete additional retail tasks as assigned.
- Dedication to delivering friendly, helpful, and professional customer service.
- Experience in a retail or customer service environment.
- Advanced knowledge of automotive parts—ability to identify a wide range of components.
- Strong administrative and organizational skills, including cash handling.
- Capability to thrive in a fast-paced, team-oriented setting.
- Proficient computer skills with the ability to navigate mobile devices.
- Ability to manage multiple tasks simultaneously.
- Willingness and capability to stand, walk, bend, lift up to 50 lbs, and stretch as required by specific tasks.
- Availability to work retail hours, including overtime, weekends, and some holidays.
- Willingness to work in an industrial environment (primarily indoors with some outdoor exposure) under varying weather conditions.
- Reliable transportation to and from work.
- Preferred qualifications (not mandatory) include:
- Experience in auto parts sales.
- Fluency in both English and Spanish.
- Medical Insurance: We provide low-cost medical insurance for our team members and their eligible household members.
- Dental Insurance: We offer low-cost dental insurance for our team members and their eligible household members.
- Vision Insurance: We provide low-cost vision insurance for our team members and their eligible household members.
- Life Insurance: We offer complimentary life insurance for our team members.
- 401(k): Plan for your future by participating in our optional 401(k) plan, with a 100% company match on the first 3% of your contributions and a 50% match on the next 2%.
- Paid Holidays & Vacation: We observe nine paid holidays and provide paid vacation time based on length of service.
- On-The-Job Training: We are committed to educating our team and providing consistent training and development opportunities.
- Employee Referral Program: We offer a bonus for team members who successfully refer another team member.
- Employee Assistance Program (EAP): We provide free confidential counseling services covering mental health, financial wellness, and lifestyle assessments.
Pull-A-Part, headquartered in Atlanta, Georgia, is a recognized family-owned business serving the do-it-yourself used auto parts market. By creating a unique operational model centered on customer service and environmental stewardship, Pull-A-Part has redefined the traditional junkyard into a sustainable recycling enterprise. Established in 1997, Pull-A-Part operates a network of used auto parts superstores nationwide, committed to resource conservation, waste reduction, and pollution prevention. This commitment enables us to offer affordable used auto parts while providing high-quality materials for recycling, contributing to environmental protection.
