Lead Team Supervisor

6 days ago


Tampa, Florida, United States United Parks & Resorts Inc Full time

About the Job

We are seeking a highly skilled and dedicated Lead Team Supervisor to join our team at United Parks & Resorts Inc. This is an exciting opportunity for someone who is passionate about delivering exceptional guest experiences and leading a team of professionals.

Job Summary

The Lead Team Supervisor will be responsible for overseeing the daily operations of our park, ensuring that all guests receive a safe and enjoyable experience. This includes managing a team of ambassadors, maintaining a clean and safe environment, and providing excellent customer service.

Key Responsibilities

  • Oversee the daily operations of the park, ensuring that all guests receive a safe and enjoyable experience.
  • Manage a team of ambassadors, providing guidance, support, and training as needed.
  • Maintain a clean and safe environment, including conducting quality inspections and ensuring compliance with state and federal regulations.
  • Provide excellent customer service, responding to guest needs and resolving any issues in a timely and professional manner.
  • Schedule compactor pulls, monitor labor costs, and conduct equipment checks to ensure efficiency and productivity.
  • Communicate effectively with other departments and teams, sharing knowledge and best practices to improve overall performance.

Requirements

  • Bachelor's degree from a four-year college or university preferred.
  • At least 18 years of age and possession of a valid state driver's license.
  • Able to positively interact with guests and co-workers of all ages, ethnic backgrounds, and individuals with special needs.
  • Possession of a valid CPR/AED certification and ability to lift or move up to 75 pounds.
  • Ability to work in all weather conditions and temperature extremes.

Perks and Benefits

  • Paid Time Off.
  • Complimentary Park Tickets and Passes.
  • Park Discounts on Food and Merchandise.
  • Medical, Dental, and Vision Insurance.
  • 401K Retirement plan.
  • Voluntary Insurance.
  • Life Insurance.
  • Disability Benefits.
  • Tuition Reimbursement.
  • Dependent and Health Care Flexible Spending Accounts.
  • Employee Assistance Program.
  • Legal Assistance Plan.

Estimated Salary

$55,000 - $65,000 per year, based on location and experience.



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