Lead Team Supervisor
6 days ago
About the Job
We are seeking a highly skilled and dedicated Lead Team Supervisor to join our team at United Parks & Resorts Inc. This is an exciting opportunity for someone who is passionate about delivering exceptional guest experiences and leading a team of professionals.
Job Summary
The Lead Team Supervisor will be responsible for overseeing the daily operations of our park, ensuring that all guests receive a safe and enjoyable experience. This includes managing a team of ambassadors, maintaining a clean and safe environment, and providing excellent customer service.
Key Responsibilities
- Oversee the daily operations of the park, ensuring that all guests receive a safe and enjoyable experience.
- Manage a team of ambassadors, providing guidance, support, and training as needed.
- Maintain a clean and safe environment, including conducting quality inspections and ensuring compliance with state and federal regulations.
- Provide excellent customer service, responding to guest needs and resolving any issues in a timely and professional manner.
- Schedule compactor pulls, monitor labor costs, and conduct equipment checks to ensure efficiency and productivity.
- Communicate effectively with other departments and teams, sharing knowledge and best practices to improve overall performance.
Requirements
- Bachelor's degree from a four-year college or university preferred.
- At least 18 years of age and possession of a valid state driver's license.
- Able to positively interact with guests and co-workers of all ages, ethnic backgrounds, and individuals with special needs.
- Possession of a valid CPR/AED certification and ability to lift or move up to 75 pounds.
- Ability to work in all weather conditions and temperature extremes.
Perks and Benefits
- Paid Time Off.
- Complimentary Park Tickets and Passes.
- Park Discounts on Food and Merchandise.
- Medical, Dental, and Vision Insurance.
- 401K Retirement plan.
- Voluntary Insurance.
- Life Insurance.
- Disability Benefits.
- Tuition Reimbursement.
- Dependent and Health Care Flexible Spending Accounts.
- Employee Assistance Program.
- Legal Assistance Plan.
Estimated Salary
$55,000 - $65,000 per year, based on location and experience.
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