Home Care RN Triage Specialist
4 days ago
We are seeking a skilled and compassionate RN to join our team as an On-Call Home Care RN. As a member of our team, you will be responsible for triaging calls, assisting patients and families telephonically, and coordinating with RN Supervisors, clinicians, and schedulers to prioritize patient needs.
Responsibilities:- Triage calls and provide telephonic assistance to patients and families
- Determine if on-call visit RN needs to see patient at home and contact RN on call to share information
- Coordinate with RN Supervisors, clinicians, and schedulers to prioritize patient needs
- Participate in team educational meetings
- NYS RN licensure
- 2+ years of experience as a RN in home care or acute care setting
- Valid driver license and reliable vehicle
- 4+ year of home care experience
- Experience managing chronically ill patients (heart failure, COPD, diabetes, etc)
- Strong chronic care management
- Excellent computer skills and ability to work with multiple computer applications
- High level of communication skills to work with a diverse team across different departments
- Multitask and prioritize in a fast-paced environment
- Maintain high level of customer service while completing day-to-day duties and responsibilities
- Competitive salary range: $33.50 - $46.95 per hour
- Tuition assistance
- No weekend commitment
- Great co-workers and supportive leadership team
- Supportive work environment with leaders available to help address questions
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. We are committed to diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve.
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