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Field Technician

2 months ago

Buena Park, California, United States DISH Full time
About DISH

DISH is a leading provider of connectivity solutions, with a rich history of innovation spanning over 40 years. Our mission is to simplify lives and unlock the full potential of our customers through cutting-edge technology and exceptional service.

Job Summary

We are seeking a highly skilled Field Technician to join our team. As a Field Technician, you will be responsible for delivering top-notch customer experiences by installing, testing, and repairing DISH equipment in customers' homes. You will work closely with our customers to understand their needs and provide personalized solutions to meet their expectations.

Key Responsibilities
  • Install and test DISH equipment, ensuring seamless connectivity and optimal performance
  • Provide exceptional customer service, addressing any concerns or issues promptly and professionally
  • Collaborate with customers to understand their needs and preferences, offering tailored solutions to meet their expectations
  • Work efficiently and effectively in a fast-paced environment, prioritizing tasks and managing time to meet deadlines
  • Stay up-to-date with the latest technology and industry developments, applying this knowledge to improve customer experiences and drive business growth
Requirements
  • High school diploma or equivalent required; technical degree or certification a plus
  • Valid driver's license and clean driving record
  • Ability to lift up to 70 pounds and work at heights of up to 40 feet
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to changing priorities
What We Offer
  • Competitive salary and benefits package, including medical, dental, and vision insurance
  • 401(k) plan with company match and employee stock purchasing program (ESPP)
  • Opportunities for career growth and professional development, with a focus on promoting from within
  • Flexible work schedule and paid time off, including holidays and vacation days
  • Free DISH TV programming and deeply discounted Sling TV and Boost Infinite phone plans
Why Join DISH?

At DISH, we are committed to fostering a culture of innovation, inclusivity, and excellence. We believe in empowering our employees to grow and succeed, with a focus on providing exceptional customer experiences and driving business growth. If you are a motivated and customer-focused individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.