Insurance Industry Support Specialist

7 days ago


Gaithersburg, Maryland, United States Donna Taylor - State Farm Agent Full time

Donna Taylor - State Farm Agent

Overview

We are seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers.

This role is ideal for a motivated professional who thrives in a fast-paced environment and wants to grow their career and expand their income.

Job Summary

We are looking for a Customer Service Representative with a sales-minded approach, attention to detail, and dedication to client relations. This position offers a versatile experience with opportunities for growth within the agency.

The successful candidate will establish customer relationships, provide prompt and accurate service, and use a customer-focused approach to educate customers about insurance options.

Responsibilities:

  • Establish and maintain strong customer relationships through follow-up and communication.
  • Provide excellent customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a needs-based review process to educate customers about insurance options and promote the development of our business.
  • Communicate efficiently and effectively to meet customer needs and promote business growth.
Requirements

To succeed in this role, you should have:

  • A dedicated approach to customer service.
  • Sales experience, preferably in outside or inside sales, retail sales, or telemarketing.
  • The ability to obtain Property and Casualty and Life/Health licenses.
  • The ability to achieve mutually agreed-upon marketing goals.
  • An interest in marketing products and services based on customer needs.
Benefits

We offer a competitive salary plus commission/bonus structure, paid time off (vacation and personal/sick days), and growth potential/Opportunity for advancement within the office.

Estimated Salary: $45,000 - $60,000 per year



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