Biotech Solutions Specialist

7 days ago


Gaithersburg, Maryland, United States Lifelancer Full time
Transforming Life Sciences with Expertise

We are seeking a Biotech Solutions Specialist to join our team at ATCC, a leading nonprofit biological resources and standards organization. As a Field Applications Specialist, you will play a vital role in driving product enhancements, ensuring customer satisfaction, and collaborating with laboratories to design innovative applications.

This is a fully remote position requiring 50% annual travel domestically. In this role, you'll support product sales, provide expert scientific advice, and be the crucial link between our customers, RD, and Sales Marketing teams.

As a Biotech Solutions Specialist, you will have the opportunity to:

  • Deliver Scientific Expertise and Customer Support: Provide technical mentorship to customers, enhancing their satisfaction and loyalty, and address customer issues effectively.
  • Collaborate with Sales Teams: Partner with direct and indirect Sales teams to deliver pre- and post-sales customer support activities and offer optimal solutions.
  • Contribute to Product Management and Market Insights: Gather data on marketing trends, competitive products, and market intel to inform new product development strategies.

To succeed as a Biotech Solutions Specialist, you will need:

  • A bachelor's degree in Cell Biology, Pharmacology, Toxicology, Biochemistry, Microbiology, or a related field.
  • Hands-on experience in cell biology application workflow.
  • Experience in a customer-facing scientific role is a plus.
  • Strong working knowledge of cellular biology, toxicology, or pharmacology preferred.
  • Excellent communication and presentation skills.

The expected salary range for this position is $75,000 to $85,000 annually. This role may also be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

At ATCC, we invest in our employees' well-being and career advancement opportunities. You can expect:

  • Health and Wellness Benefits: Comprehensive medical coverage, company-paid life insurance, disability insurance, ADD, and access to employee assistance programs.
  • Financial Security: 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans, and exceptional career advancement opportunities.
  • Mission Focused: Contribute to community involvement and social responsibility by supporting critical life science research.

Lifelancer is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.



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