Level 3 Desktop Support Specialist
3 weeks ago
We are seeking a highly skilled Level 3 Desktop Support Specialist to join our team at The Peak Organization. This is a long-term, 40 hours a week assignment with the possibility of overtime.
The successful candidate will work independently in managing and performing desktop support tasks for our client at a major Financial Institution in Vernon Parish, LA.
Key Responsibilities:
- Resolve daily operational service issues
- Attend customer desktop operational meetings as required
- Communicate issues back to PMO as they develop
- Repair Intel-based desktop PCs running various versions of Microsoft Windows from vendors like IBM, Dell, HP, Compaq, Toshiba
- Repair local and network printers
- Perform administrative duties accurately and timely such as inventories, audits, call management ticket updating and closure, asset management, timecards
- Ensure compliance with all customer security, personnel, data protection, and asset management policies
Requirements:
- A+ Certification
- OEM certification courses on laptops and desktops within 30 days from hire date
- 3 years' break-fix and/or IMAC experience on Intel-based products and printers
- Capable of installing and customizing Microsoft Office suite of products
- Capable of imaging and performing data backup and restores
- Good communication and writing skills
- Intermediate networking skills
Estimated Salary: $23-$28 per hour, depending on experience. Interested candidates must submit their resume in WORD format. Once your resume is received, you will be contacted by a Project Coordinator to complete the preliminary phone interview process.
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Desktop Support Specialist
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Vernon, United States The Peak Organization Full timeJob OverviewWe are seeking a skilled Desktop Support Specialist to join our team at The Peak Organization. As a key member of our support staff, you will be responsible for providing top-notch technical assistance to our clients in the Vernon Parish LA area.
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