IT Support Specialist
4 days ago
The Peak Organization is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients. This is a long-term assignment with the possibility of overtime.
Location: Vernon Parish LA 70639
Salary: $23+ per hour depending on experience
Key Responsibilities:
- Resolve daily Operational service issues
- Attend Customer Desktop Operational meetings as required
- Communicate issues back to PMO as they develop
- Repair Intel-based Desktop PCs running various versions of Microsoft Windows from vendors such as IBM, Dell, HP, Compaq, Toshiba
- Repair local and network printers
- Perform administrative duties accurately and timely such as inventories, audits, call management ticket updating and closure, asset management, timecards
- Ensure compliance with all customer security, personnel, data protection, and asset management policies
Requirements:
- A+ Certification
- Pass OEM certification courses on Laptops and Desktops within 30 days from hire date
- 3 years Break fix and/or IMAC experience on Intel-based products and printers
- Capable of installing and customizing Microsoft Office suite of products
- Capable of imaging and performing data backup and restores
- Capable of setting up HP printers both via the printer console and the PC to enable end-user printing
- Good communication and writing skills
- Intermediate networking skills
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