IT Support Specialist

4 days ago


Vernon, United States The Peak Organization Full time
Job Description

The Peak Organization is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients. This is a long-term assignment with the possibility of overtime.

Location: Vernon Parish LA 70639

Salary: $23+ per hour depending on experience

Key Responsibilities:

  • Resolve daily Operational service issues
  • Attend Customer Desktop Operational meetings as required
  • Communicate issues back to PMO as they develop
  • Repair Intel-based Desktop PCs running various versions of Microsoft Windows from vendors such as IBM, Dell, HP, Compaq, Toshiba
  • Repair local and network printers
  • Perform administrative duties accurately and timely such as inventories, audits, call management ticket updating and closure, asset management, timecards
  • Ensure compliance with all customer security, personnel, data protection, and asset management policies

Requirements:

  • A+ Certification
  • Pass OEM certification courses on Laptops and Desktops within 30 days from hire date
  • 3 years Break fix and/or IMAC experience on Intel-based products and printers
  • Capable of installing and customizing Microsoft Office suite of products
  • Capable of imaging and performing data backup and restores
  • Capable of setting up HP printers both via the printer console and the PC to enable end-user printing
  • Good communication and writing skills
  • Intermediate networking skills


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