Customer Service Coordinator
3 days ago
**Job Title:** Customer Service Coordinator
**About Us:
- Dollar General is a leading retailer with over 80 years of experience in serving customers.
**Job Overview:
The Customer Service Coordinator will be responsible for maintaining a clean, well-organized store with a customer-first focus. This role will include assisting customers, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets.
Key Responsibilities:
- Provide superior customer service leadership; greet and assist customers.
- Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
- Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
- Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
- Assist in implementation and maintenance of planograms.
- Open and close the store under specific direction of the Store Manager.
- Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.
Requirements:
- Effective interpersonal and oral communication skills.
- Understanding of safety policies and practices.
- Ability to read and follow planogram and merchandise presentation guides.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Ability to perform cash register functions.
- Knowledge of cash, facility, and safety control policies and practices.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to drive own vehicle to the bank to deposit money.
Salary: Estimated salary range $45,000 - $60,000 per year.
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