Operations Manager

5 days ago


Seattle, Washington, United States SalesFirst Recruiting-1 Full time
Job Overview

We are seeking a highly skilled Service Manager to oversee our janitorial division and ensure exceptional cleaning services are delivered to our clients.

As a key member of our team, you will be responsible for leading, mentoring, and training a team of professionals to maintain high standards of quality and customer satisfaction.

Key Responsibilities
  • Oversee the onboarding of new clients and maintain relationships with existing customers
  • Manage field operations to ensure quality standards are met
  • Lead and mentor a team to deliver exceptional cleaning services
  • Resolve customer issues and improve overall team performance
Requirements
  • Experience in janitorial management or a related field
  • Strong leadership and operational skills
  • Exceptional communication and interpersonal abilities
  • Proven ability to manage client relationships and handle customer issues
  • Bilingual in English/Spanish or English/Korean is highly desirable
  • Ability to work independently with flexibility and persistence
  • A background in managing multi-site teams is a plus
What We Offer
  • $72K-$85K base salary DOE % quarterly bonus potential
  • Company-provided vehicle
  • Opportunities for career growth
  • Ongoing leadership and professional development training

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