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Field Service Engineering Lead

2 months ago

Phoenix, Arizona, United States Insight Global Full time
Position Overview:
This is a direct-hire opportunity with approximately 10-15% travel to various client locations.

Company Overview:
Insight Global is a prominent provider of advanced equipment solutions specializing in ALD, ASD, Diffusion, and CVD technologies. We are seeking a dedicated and proactive individual to take on a leadership role within our dynamic team.

Key Responsibilities:
  • Assist in the recruitment and training of team members.
  • Oversee daily operations and scheduling for the assigned team.
  • Manage vacation requests, overtime alignments, and ensure adequate coverage during absences.
  • Provide performance evaluation analysis to management.
  • Ensure the availability of necessary tools and equipment for the team.
  • Collaborate with team members to identify and implement process improvements.
  • Address and resolve conflicts among team members, engaging management when necessary.
  • Offer technical support to clients regarding operations, preventative, and corrective maintenance across all product lines.