Assistant General Manager
1 month ago
At KidStrong Long Island South, we're seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our leadership team, you will play a crucial role in driving sales and operational excellence, while fostering a positive and energetic environment for our coaches and members.
Key Responsibilities:- Provide exceptional leadership and management to create a successful and positive environment for coaches and members.
- Assist in exceeding all KidStrong sales and operational budgets.
- Work closely with the General Manager to ensure the coaches and studio are well-supported.
- Build and maintain KidStrong class size through scheduling optimization.
- Model all center activity through self-involvement and lead by example.
- Ensure open and effective communication with staff, including feedback, center needs, trials, and member-related information.
- Enforce KidStrong corporate policies, business practices, systems, and processes.
- Provide and maintain the highest level of customer service.
- Ensure the facility is clean and well-maintained, including the ability to lift weight plates and fitness equipment.
- Lead and develop the coaching team through feedback, meetings, evaluations, and recognition.
- Ensure all coaches are aware of current policies and procedures and are up-to-date on any changes.
- Help train new coaches and ensure all center processes and programming are followed and executed properly.
- Deliver pre-designed workouts to parents and students, ages walking to 11 years old.
- Energize and motivate members throughout the class.
- Be promotionally-oriented and schedule trials through a company-required vetting process.
- Experience with children and/or the fitness industry is strongly preferred.
- An Associate or Bachelor's degree in business, education, or a related field is a plus.
- Understanding of all performance metrics and goals.
- The ability to multi-task, manage member and staff concerns.
- Excellent verbal and written communication skills.
- A strong work ethic, integrity, and professional demeanor.
- Practical work experience using Microsoft Office products.
- The ability to run productive individual and team meetings.
- Paid time off.
- Health insurance and dental insurance option.
- Paid sick leave.
- Continuing education in leadership development.
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