Financial Operations Administrator
2 weeks ago
Company Background
Alert Holdings Group LLC has established itself as a premier provider of life and safety solutions, delivering top-notch products and services since 1962. With a presence across multiple islands, we offer consistent services statewide for life and safety systems, safeguarding a vast number of residential and commercial clients.
Position Summary:
The Financial Operations Administrator plays a crucial role in supporting the financial activities of the organization. This position encompasses tasks such as invoicing, customer account management, maintaining precise financial documentation, and generating financial reports as necessary. The Financial Operations Administrator collaborates closely with various departments to facilitate Sales, Customer Service, and Operations.
Employment Type: Full-Time, Non-exempt
Key Responsibilities:
- Respond to incoming calls, addressing customer inquiries and concerns regarding invoices and payments.
- Process customer payments and update account records accordingly.
- Maintain organized and current records of customer interactions, collection efforts, and billing procedures.
- Collaborate with fellow accounting team members to ensure efficient processing of related tasks, providing assistance as required.
- Support the preparation of documentation for audits, ensuring that necessary contracts and related materials are complete and accessible.
- Engage in or conduct audits to verify that document management practices adhere to internal policies and external regulations.
- Assist with daily accounting functions related to customer inquiries, job process management, collections, and billing support.
- Manage contract administration and documentation.
- Perform additional accounting duties as assigned.
Qualifications:
- High School Diploma or General Education Degree (GED); a college degree is preferred.
- A minimum of 2 years of experience in accounting is preferred.
- Prior experience in the security or construction sector is advantageous.
- Exceptional communication skills, both verbal and written.
- Proficiency in Microsoft Office applications (Word, Excel, Access, Outlook).
- A strong commitment to upholding the highest standards of customer service.
- Ability to manage moderate call volumes effectively.
- Self-motivated with a professional demeanor.
Work Environment:
- Onsite position
- This role requires prolonged periods of sitting in a climate-controlled environment.
- Extended use of a computer is necessary.
- Daily use of headsets for customer communication.
- Tasks will involve repetitive movements such as answering calls, typing, and navigating computer systems.
- The workplace is a secure facility.
Benefits:
Compensation begins at $17/hour, depending on experience.
We provide a comprehensive benefits package that includes health, dental, and vision insurance, Short Term Disability, Life Insurance, a 401k savings plan, paid time off, training opportunities, and a supportive team environment. Additionally, we offer pet insurance.
EEOC Statement:
Alert Alarm is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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