Triage RN

3 weeks ago


Cleveland, Ohio, United States Hospice of the Western Reserve Full time
About the Role

We are seeking a highly skilled Triage RN - Hospice Care Provider to join our team at Hospice of the Western Reserve. As a key member of our clinical team, you will provide expert telephone triage services to patients and their families, ensuring high-quality care and support throughout the end-of-life journey.

This is an exempt role, offering a competitive salary and benefits package, including retirement, health, dental, and vision coverage, as well as tuition assistance and technology support.

Key Responsibilities
  1. Provide accurate and compassionate assessment of patient needs through phone calls, recommending interventions and connecting patients with necessary resources.
  2. Collaborate with healthcare professionals to develop and implement individualized care plans, focusing on symptom management, pain control, and emotional support.
  3. Communicate effectively with patients, families, and caregivers, providing education and support to promote self-management and empowerment.
  4. Maintain accurate and detailed records of patient interactions, using electronic medical records (EMRs) to track progress and identify trends.
Qualifications
  • A valid Registered Nurse (RN) license in the State of Ohio
  • At least 2-4 years of experience in clinical triage or call center settings
  • Excellent verbal and written communication skills, with ability to interact effectively with diverse populations
  • Demonstrated ability to work in a fast-paced environment, prioritizing tasks and managing time efficiently

Estimated Salary: $65,000 - $85,000 per year, depending on experience



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