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New Client Integration Specialist

2 months ago

Laguna Hills, California, United States Recall Masters Full time
Client Onboarding Specialist at Recall Masters
  • Company: Recall Masters

Are you passionate about enhancing client experiences and ensuring seamless vehicle safety processes? Recall Masters, a leading provider of automotive recall information and services, is looking for a detail-oriented and proactive individual to join our team as a Client Onboarding Specialist.

In this position, you will work closely with multiple teams to effectively onboard new and existing clients, ensuring a streamlined integration process. Reporting directly to the Director of Production, you will be instrumental in fostering communication between clients and internal teams.

Key Responsibilities:
  • Facilitate the onboarding of new client setups
  • Conduct kick-off meetings for Recall Masters products
  • Coordinate follow-ups with production and call center teams
  • Articulate client expectations clearly
  • Collaborate with OEM Managers
  • Oversee artwork approval and monitor production timelines
  • Provide weekly updates on installations
Additional Responsibilities:
  • Enhance processes to improve client experience
  • Strengthen communication with clients and team members
  • Maintain comprehensive checklists and reports
  • Utilize the company CRM effectively
Qualifications:
  • Proficient in Excel
  • Empathetic and approachable demeanor
  • Detail-oriented with experience in business writing
  • Background in the automotive industry
  • Skilled in PowerPoint and CRM applications

If you are a motivated individual with a strong attention to detail and a commitment to client satisfaction, this role is an excellent fit for you. Join our collaborative and growth-focused team at Recall Masters.

Job Type:
Full-time (In-person)