Assistant General Manager

4 hours ago


Traverse City, Michigan, United States Independence Village Full time
Job Title: Assistant General Manager

Join Independence Village as an Assistant General Manager and take on a leadership role in ensuring exceptional service and quality in our community.

Key Responsibilities:
  • Lead the dining room and housekeeping teams to deliver outstanding service and maintain a clean and welcoming environment.
  • Collaborate with the Executive Chef and General Manager to develop and implement dining programs and services that meet resident needs and preferences.
  • Manage labor and supplies budgets, schedules, and overtime to ensure efficient operations.
  • Provide timely feedback and coaching to team members to enhance performance and customer satisfaction.
  • Work closely with residents to understand their needs and preferences, and ensure that their expectations are met.
  • Ensure compliance with company standards, life/safety rules, and regulatory requirements.
Requirements:
  • High school diploma or equivalent required; associate's degree preferred.
  • Two years of experience in front-of-house supervision and leadership, with a focus on customer service, labor management, and budgeting.
  • Ability to work in a team environment, provide excellent customer service, and maintain a positive attitude.
  • Basic computer skills, including Microsoft Office and Outlook.
  • Valid driver's license and ability to drive a company vehicle (if necessary).
What We Offer:
  • Comprehensive benefits package, including health, dental, vision, 401(k), and income protection.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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