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Director, Business Development and Growth

2 months ago

Humble, Texas, United States Memorial Hermann Health System Full time
Job Summary

As a key member of the Memorial Hermann Health System team, the Director, Business Development and Growth will be responsible for driving business growth and expansion through strategic partnerships and initiatives. This role will play a critical part in identifying and capitalizing on market opportunities, enhancing existing business relationships, and developing new lines of business.

Key Responsibilities
  • Business Development and Growth: Proactively seek out opportunities to develop business and capitalize on market opportunities that are presented, or enhance existing business through established relationships with physicians, customers, and patient relations.
  • Strategic Planning: Work closely with management to maintain an in-depth knowledge and rationale behind corporate strategy, plans, programs, and critical issues in order to ensure effective operation of Memorial Hermann.
  • Collaboration and Communication: Collaborate with the Network Performance Team (NPT) performance and process improvement initiatives to ensure execution on strategic initiatives driven by/with Care Delivery Site Executives, Ambulatory, MHMG, and Post-Acute care networks.
  • Quality Improvement: Oversees the development, implementation, and maintenance of systems to assess and continuously improve the quality of programs throughout the Memorial Hermann facilities. Ensures achievement of corporate targets and goals with respect to customer opinion and services.
  • Financial Management: Provides innovative ideas and a disciplined management approach toward the achievement of Memorial Hermann financial objectives. Provides the conceptual and analytical information to illustrate how the financial investment in development initiatives contributes to the overall objectives contained in the annual operating budget.
  • Employee Relations and Development: Ensures positive employee relations and the development of a competent, positive, and motivated workforce.
  • Reputation and Image: Develops and executes plans to enhance the reputation and image of Memorial Hermann through community, healthcare, and professional organizations, as well as public relations activities as appropriate.
  • Performance Management: Assures that revenue, expenses, contribution margin, and FTEs meet or exceed budget; prepares and submits budget and related reports; forecasts and accurately projects expenses; takes corrective action to address negative variances; identifies and proposes capital budget items appropriately.
  • Professional Development: Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
  • Compassionate Care: Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized, and efficient experiences to patients and colleagues.