IT Business Applications Specialist

7 days ago


St Louis, Missouri, United States Netskope Full time

About Netskope

We are a cloud security company that has been leading the market since 2012. Our award-winning culture is powered by hundreds of employees across the globe.

We value openness, honesty, and transparency, which is reflected in our open office layouts and large meeting spaces that foster partnerships, collaboration, and teamwork.

Our benefits include catered lunches, office celebrations, and employee recognition events. We strive to keep work fun, supportive, and interactive.

Visit us at Netskope Careers to learn more.

About the Position

We are seeking an experienced IT Business Applications Engineer to join our team. If you have experience working with corporate SAAS applications, documentation, and excellent understanding of IT SAAS architecture, we want to hear from you.

Responsibilities

  1. Work closely with key stakeholders in Corp Eng and other business teams on application integrations and system maintenance.
  2. Maintain and write detailed and concise documentation and runbooks for Corp Eng as well as Netskope employees.
  3. Engage with vendors to implement, support, and improve services to best support our growing needs.
  4. Leverage various tools and languages to automate and script business processes.
  5. Act as escalation point for business applications and processes to other members on the team.
  6. Analyze existing processes, suggest improvements, and implement business processes where none exists.
  7. Ability to securely test, implement, and maintain new changes and enhancements following change management.
  8. Support internal systems and process audits.

Requirements/Qualifications

  • 5+ years of experience managing enterprise IT Systems in a cloud environment.
  • 5+ years of experience with SSO, Active Directory, SAAS integrations.
  • Experience in operationalizing and automating IT administration.
  • Proven ability to communicate effectively with technical and non-technical individuals.
  • Strong understanding of employee identity and data flows within a corporate environment.

Education

  • Bachelor's degree or higher in a relevant discipline preferred.
  • Related network and security certifications are a plus.


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