Technical Business Solutions Specialist
2 months ago
We are seeking a highly skilled Technical Business Solutions Specialist to join our team at SAGE IT. As a key member of our delivery team, you will be responsible for leading Salesforce projects and working closely with business and technical stakeholders to deliver high-quality solutions.
Key Responsibilities:
- Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.
- Manage various Salesforce projects, including gathering information, planning, and executing projects.
- Formulate and maintain Salesforce solution documentation, including process flows, data models, and technical specifications.
- Familiarity with the backlog grooming process, attributes, review, and approval process.
- Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process.
- Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.
- Maintain a functional grasp of the business requirements and project solutions.
- End of Sprint Demo to the stakeholder and test the functionality before QA handoff.
- Lead User Story refinement sessions.
- Manage Sprint backlog.
- Participate/Lead Scrum sessions.
- Provide input/work closely with Solution Architects in defining solutions.
- Lead sessions with business and technical resources to derive requirements and solutions.
- Work with business teams to refine and prioritize requirements.
- Work with other stakeholders to build out product roadmaps.
- Create the Solution Design Document for every functionality before release.
Requirements:
- Minimum 5 years of experience with SFDC.
- Minimum 3 years of experience leading SFDC projects or performing the role of Technical Analyst/Business Analyst on SFDC projects.
- Minimum 3 years experience in Telecommunications, preferably in the Enterprise space.
- Ability to work with technical and business resources to achieve results.
- Ability to work in a fast-paced/results-oriented environment.
- Excellent communication skills (written/verbal).
- Demonstrated ability to ask probing questions to drive out requirement gaps and potential risks.
- Experience leading complex projects and matrixed teams.
- Solution Architecture experience with SFDC a plus.
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