Technical Business Solutions Specialist

2 months ago


St Louis, Missouri, United States SAGE IT Full time
Job Title: Technical Business Solutions Specialist

We are seeking a highly skilled Technical Business Solutions Specialist to join our team at SAGE IT. As a key member of our delivery team, you will be responsible for leading Salesforce projects and working closely with business and technical stakeholders to deliver high-quality solutions.

Key Responsibilities:

  • Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.
  • Manage various Salesforce projects, including gathering information, planning, and executing projects.
  • Formulate and maintain Salesforce solution documentation, including process flows, data models, and technical specifications.
  • Familiarity with the backlog grooming process, attributes, review, and approval process.
  • Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process.
  • Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.
  • Maintain a functional grasp of the business requirements and project solutions.
  • End of Sprint Demo to the stakeholder and test the functionality before QA handoff.
  • Lead User Story refinement sessions.
  • Manage Sprint backlog.
  • Participate/Lead Scrum sessions.
  • Provide input/work closely with Solution Architects in defining solutions.
  • Lead sessions with business and technical resources to derive requirements and solutions.
  • Work with business teams to refine and prioritize requirements.
  • Work with other stakeholders to build out product roadmaps.
  • Create the Solution Design Document for every functionality before release.

Requirements:

  • Minimum 5 years of experience with SFDC.
  • Minimum 3 years of experience leading SFDC projects or performing the role of Technical Analyst/Business Analyst on SFDC projects.
  • Minimum 3 years experience in Telecommunications, preferably in the Enterprise space.
  • Ability to work with technical and business resources to achieve results.
  • Ability to work in a fast-paced/results-oriented environment.
  • Excellent communication skills (written/verbal).
  • Demonstrated ability to ask probing questions to drive out requirement gaps and potential risks.
  • Experience leading complex projects and matrixed teams.
  • Solution Architecture experience with SFDC a plus.


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