Executive Director of Operations
2 days ago
Job Summary:
Potbelly Sandwich Shop is seeking a highly skilled and experienced General Manager to lead our team. As a key member of our management team, you will be responsible for driving business growth, improving customer satisfaction, and maintaining a positive work environment.
Key Responsibilities:
- Leadership: Provide strategic direction and guidance to your team, ensuring that everyone is working towards common goals.
- Operations: Oversee all aspects of restaurant operations, including inventory management, supply chain logistics, and quality control.
- Customer Experience: Ensure that every customer has a positive experience, from the moment they walk in the door to the moment they leave.
- Team Development: Foster a positive and inclusive work environment, providing training and development opportunities to help your team grow and succeed.
- Financial Management: Manage restaurant finances, including budgeting, forecasting, and cost control.
Requirements:
- Experience: 3+ years of experience in a leadership role, preferably in the food service industry.
- Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Technical Skills: Proficient in restaurant management software and other relevant tools.
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