ED Patient Access Representative

3 weeks ago


Allentown, Pennsylvania, United States St. Luke's Hospital Full time
Job Summary

The Patient Access Representative is a vital role at St. Luke's University Health Network, responsible for ensuring the smooth registration process for patients in outpatient and Emergency Department locations. This includes accurately identifying patients, transcribing orders, completing registration screens, and verifying insurances. Excellent customer service skills and the ability to exhibit PCRAFT values are essential for success in this position.

Key Responsibilities
  • Validate patient identities and maintain the integrity of electronic medical records.
  • Stay up-to-date on network policies regarding patient identification, including Mark for Merge, Chart Corrections, and Patient Look-Up.
  • Manage patient registration, including demographics, emergency contact, and insurance verification.
  • Provide exceptional customer service to patients and visitors, ensuring a positive experience throughout their visit.
  • Monitor and enforce visitor policies, answer internal and external calls, and promote the use of MyChart patient portal and patient self-service capabilities.
  • Oversee and assist patients with Welcome Kiosk and On My Way technology, ensuring a seamless arrival process.
  • Coordinate with SLPG practices and Network Prior Authorization Department to obtain required insurance referrals and pre-certs.
Requirements

To be successful in this role, you will need:

  • Excellent customer service and interpersonal skills.
  • General computer experience and ability to type fluently, accurately, and quickly.
  • Insurance background and knowledge of medical terminology are preferred.
  • Previous medical administrative experience and/or health care related education courses are a plus.
Working Conditions

This is a part-time position, working 11:00 AM - 7:30 PM, with every other weekend and holiday. You will be required to be cross-trained in all areas of the location or region.

St. Luke's University Health Network is an Equal Opportunity Employer.



  • Allentown, Pennsylvania, United States St. Luke's Hospital Full time

    Job SummaryThe Patient Access Representative is responsible for the entire scope of the registration process for patients seen at St. Luke's University Health Network, in outpatient and/or Emergency Department locations.Key ResponsibilitiesCorrectly identify patients and transcribe ordersComplete registration screens, enter diagnosis and provider...


  • Allentown, Pennsylvania, United States St. Luke's Hospital Full time

    Job Summary: We are seeking a skilled Patient Access Representative to join our team at St. Luke's University Health Network. The successful candidate will be responsible for the entire scope of the registration process for patients seen at our outpatient and/or Emergency Department locations.Key Responsibilities:Correctly identify and validate patients in...


  • Allentown, Pennsylvania, United States St. Luke's Hospital Full time

    Job Summary:The Patient Access Representative is a vital role at St. Luke's University Health Network, responsible for the entire scope of the registration process for patients seen in outpatient and/or Emergency Department locations.This includes correctly identifying patients, transcribing orders, completing registration screens, entering diagnosis and...


  • Allentown, Pennsylvania, United States St. Luke's Hospital Full time

    Job SummaryThe Patient Access Representative is a vital member of the St. Luke's University Health Network team, responsible for ensuring seamless patient registration and access to care. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAccurately...


  • Allentown, Pennsylvania, United States St. Luke's Hospital Full time

    Job SummaryThe Patient Access Representative is a vital role at St. Luke's University Health Network, responsible for ensuring seamless patient registration and access to care. This position requires excellent customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAccurately identify...


  • Allentown, Pennsylvania, United States St. Luke's Hospital Full time

    Job SummaryThe Patient Access Representative is responsible for ensuring a seamless registration experience for patients at St. Luke's University Health Network. This includes accurately identifying patients, transcribing orders, and completing registration screens. Excellent customer service skills and the ability to exhibit PCRAFT values are essential for...


  • Allentown, Pennsylvania, United States St. Luke's Hospital Full time

    Job SummaryThe Patient Access Representative is a vital member of the St. Luke's University Health Network team, responsible for ensuring seamless patient registration and access to care. This role requires excellent customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAccurately...


  • Allentown, Pennsylvania, United States Access Healthcare Full time

    Access Healthcare is seeking a skilled travel nurse RN to fill a critical role in their Emergency Department. This travel nursing job offers a unique opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and collaborating with a talented team of healthcare professionals.Job RequirementsSpecialty: ED - Emergency...

  • Travel Nurse RN

    3 weeks ago


    Allentown, Pennsylvania, United States Access Health Care Physicians LLC Full time

    Travel ED - Emergency Department Job in Allentown, PennsylvaniaAccess Healthcare is seeking a skilled travel nurse RN for a challenging opportunity in Allentown, Pennsylvania. This 13-week assignment offers a competitive pay package and a chance to work with a reputable healthcare organization.Job DetailsSpecialty: ED - Emergency DepartmentJob Location:...


  • Allentown, Pennsylvania, United States Access Healthcare Full time

    Access Healthcare is seeking a skilled travel nurse for an Emergency Department RN position in a dynamic healthcare setting.Key Details:Specialty: ED - Emergency DepartmentDiscipline: RNDuration: 13 weeksShift: 12 hours, nightsEmployment Type: TravelAbout Access HealthcareAccess Healthcare aims to provide exceptional service to our nursing family by offering...


  • Allentown, Pennsylvania, United States Access Healthcare Full time

    Access Healthcare is seeking a travel nurse for an Emergency Department position.Job DetailsSpecialty: ED - Emergency DepartmentDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelAccess Healthcare offers a competitive pay package and unmatched benefits. Our agency provides around the clock support and a true family...


  • Allentown, Pennsylvania, United States Access Healthcare Full time

    Access Healthcare is seeking a travel nurse RN for a travel nursing job in a dynamic Emergency Department setting.Job DetailsSpecialty: ED - Emergency DepartmentDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelAccess Healthcare offers a competitive pay package based on 12 hour shifts and 36 hours per week, with a...


  • Allentown, Pennsylvania, United States WellStreet Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly organized and customer-focused Patient Service Representative to join our team at WellStreet Urgent Care in Tucker, GA. As a Patient Service Representative, you will be the first point of contact for patients and will play a vital role in ensuring a positive and efficient experience for our...


  • Allentown, Pennsylvania, United States Advantis Medical Staffing Full time

    Job Opportunity:Advantis Medical Staffing is seeking an experienced ED Registered Nurse (RN) for a travel assignment in Allentown, PA. This 13-week contract offers a night shift schedule and a competitive pay and benefits package. As a Joint-Commission-certified agency, we provide a seamless and stress-free experience for our clinicians. The successful...


  • Allentown, Pennsylvania, United States ST. LUKE'S UNIVERSITY HEALTH NETWORK Full time

    Job SummarySt. Luke's University Health Network is seeking a skilled Patient Engagement Partner to join our Access Center team. As a key member of our team, you will be responsible for providing exceptional patient experiences, answering calls, scheduling appointments, and working referral work queues.Key ResponsibilitiesAnswer incoming calls and perform a...

  • Travel Nurse RN ED

    1 week ago


    Allentown, Pennsylvania, United States Host Healthcare Full time

    Host Healthcare is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Pennsylvania.Specialty: ED - Emergency Department ~ Shift: 12 hours, nights ~ Employment Type: Travel Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - Emergency Room in Pennsylvania. Why choose...

  • Travel Nurse RN ED

    4 days ago


    Allentown, Pennsylvania, United States CoreMedical Group Full time

    Core Medical Group is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Pennsylvania.Job Details: ~ Specialty: ED - Emergency Department ~ Shift: 12 hours ~ Employment Type: Travel ~ Client in PA seeking LVHN - Travel: Registered Nurse (RN) / Emergency Dept- NIGHTS -CC (RN) to work 19:00-07:30 Pennsylvania is known for its...

  • Recovery Coach

    4 days ago


    Allentown, Pennsylvania, United States Access Services Full time

    Access Services is seeking part-time Recovery Coaches to support individuals with mental illness in their homes and communities. Key responsibilities include:Supporting program alumni in managing crisis and connecting with a social network.Maintaining a cooperative and caring attitude toward others.Meeting with Assistant Directors for supervision.Ensuring...

  • Recovery Coach

    4 weeks ago


    Allentown, Pennsylvania, United States Access Services Full time

    Job Title: Recovery CoachAccess Services is seeking a part-time Recovery Coach to join our team in Allentown, PA. As a Recovery Coach, you will play a vital role in supporting individuals with mental illness in their homes and communities.Key Responsibilities:Provide crisis intervention and support to program alumni, connecting them with social networks and...


  • Allentown, Pennsylvania, United States St. Luke's Hospital Full time

    At St. Luke's Hospital, we are proud of the skills, experience, and compassion of our employees. Our employees are our most valuable asset, and individually and together, they are dedicated to satisfying the mission of our organization, which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses, and...