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Resort Cleanliness Specialist

2 months ago

Gurnee, Illinois, United States Great Wolf Resorts Full time

Resort Cleanliness Specialist

Job Category: Housekeeping

Requisition Number: PUBLI017206

Job Overview

The Resort Cleanliness Specialist plays a vital role in maintaining the pristine ambiance of the Lodge, ensuring it aligns with the high standards set by Great Wolf Resorts and its guests. This position focuses on the thorough cleaning and upkeep of shared spaces within the resort.

Compensation: $14.00/hr

Working Hours: 3:00 PM to 11:00 PM

Key Responsibilities

  • Perform vacuuming, dusting, and cleaning of public spaces, including but not limited to floors, carpets, restrooms, waterpark areas, elevators, windows, and doors.
  • Ensure that elevator areas are kept free of litter and debris.
  • Regularly empty waste bins located in common areas.
  • Understand and follow safety data sheets for all cleaning chemicals, using them as directed.
  • Report any maintenance concerns in public areas promptly.
  • Operate trash compactors and cardboard balers as needed.
  • Engage with guests in a friendly and professional manner.
  • Deliver items to guest rooms upon request and return them to storage as necessary.
  • Assist with cleaning guest rooms when required.

Required Qualifications & Skills

  • Flexibility to work various shifts, including nights, weekends, and holidays.
  • Successful completion of a criminal background check and drug screening.
  • Ability to work independently with minimal supervision.

Desired Qualifications & Traits

  • Experience in handling cleaning chemicals safely.
  • Strong customer service skills.
  • Previous experience in housekeeping or general cleaning roles.

Physical Requirements

  • Ability to lift up to 30 lbs.
  • Capability to push/pull up to 100 lbs.
  • Ability to bend, stretch, and twist as needed.
  • Capacity to stand and walk for extended periods.
  • Willingness to climb multiple flights of stairs regularly.
  • Ability to work with cleaning chemicals as per instructions.

Equal Opportunity Employer

Great Wolf Resorts is an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals.