Retail Sales Associate

4 weeks ago


Pasadena, California, United States Casper Retail Full time
About Casper Retail

Casper Retail is a dynamic and growing company that is passionate about providing exceptional customer experiences. We believe that better sleep makes for better living, and we design products and experiences to help people dream their way to a better life.

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional service to every person that walks through our doors, maintaining a healthy sales pipeline, and creating a positive and engaging shopping experience for our customers.

Key Responsibilities
  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner
  • Maintain a high level of product knowledge and expertise to effectively communicate with customers and make informed sales recommendations
  • Process and receive inventory replenishments, and maintain a clean and organized store environment
  • Assist with setting up and executing community programs and events to engage with customers and promote our brand
  • Record and relay recurring customer feedback and insights to internal teams to continuously improve the customer experience
Requirements
  • Excellent communication and interpersonal skills, with a passion for working with people
  • Strong written and oral communication skills, with the ability to effectively communicate with customers and internal teams
  • Effective problem-solving skills, with a meticulous attention to detail and a passion for delivering exceptional results
  • Availability to work a minimum of 2 days per week, with weekend availability
  • Ability to move boxes weighing up to 150 lbs and be on your feet for extended periods
What We Offer
  • Competitive hourly base compensation range: $18.93
  • Monthly bonus potential
  • Employee discount on Casper products
  • Paid time off after tenure milestones
  • Incentivized referral program

We are committed to building a diverse and inclusive workforce, and we welcome applications from candidates who share our passion for delivering exceptional customer experiences.



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